Returns and Exchanges

Returns and Exchanges

Returns and exchanges are accepted under the following terms and conditions:

• Contact me within: 3 days of delivery

• Ship items back within: 15 days of delivery

• Item must be in its original condition: unused and undamaged

The following items cannot be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

• Perishable products

• Items on sale

• Items that have been used

Any other concerns should be directed to Melanie Saunders at info@wiseowlherbal.net

Damaged Items 

Photographic evidence of the damage will be requested. Upon receipt of this either a store credit or refund will be issued.

Shipping

Buyers are responsible for return shipping costs. The item must be returned in its original condition, unused and undamaged.  Shipping should be directed to

Melanie Saunders